Radical transparency
Every visit, medication, photo, and note is logged in the Sevaa app for the entire care circle.
About Sevaa
Because every parent deserves safety, dignity, and genuine care.
Sevaa was built from real struggles, real fear, and a family’s heartbreak—so yours never has to face them alone.
From a father–daughter promise to a pan-India movement.
Our Story
Our Story
I’m Ayesha, founder of Sevaa. My journey into elder care began long before this company had a name.
It began with my father. When his health started declining, our family entered a world we weren’t prepared for.
Every day brought a cycle of unanswered questions: Were his medicines taken? Was he eating properly? Was he safe when we weren’t home?
We met caregivers who were kind, and many who were careless. But we soon realized our struggle was mild compared to what others were facing.
I was not aloneThe true turning point for Sevaa came from a dear friend and advisor, who walked a much darker path while caring for his father post-stroke.
- His caregiver was drinking and smoking inside the home.
- Hygiene neglected until hours before he used to arrive.
- Outside food brought in against dietary restrictions, leading to severe illness.
- The agonizing realization that negligence was causing his father’s condition to decline.
He witnessed the reality of an unmonitored industry, where negligence quietly eroded the dignity and health of people we love.
Between his father’s decline and my father’s fear-filled nights, we realised something deeper — the caregiving system we have is failing families.
When we compared our experiences, one truth became undeniable: good families are being failed by a broken system.
That was the day Sevaa began. Not as a business idea, but as a promise that no family should ever have to guess what is happening behind closed doors.
“Sevaa exists so every son, daughter, or grandchild can feel present, even from thousands of miles away.”
Ayesha
Founder & CEO
80+
Care plans delivered
Families supported across Chennai & Bangalore
100+
Care team network
Certified caregivers, nurses, & therapists
4.7/5
Satisfaction score
Families citing improved peace of mind
✓100% background-verified & police-checked caregivers
Today, Sevaa runs hyperlocal care pods across Chennai and Bangalore, pairing trained caregivers with structured plans, digital transparency, and a dedicated care advisor for every family.
The gap
The problem we are solving
Elder care is still treated like a staffing transaction, when it should feel like an orchestrated circle of trust. Here’s what families told us before Sevaa.These aren’t abstract problems. These are realities we lived — and built Sevaa to solve.
01
The Care Agency "Black Hole"
Agencies operate on a placement model: send a warm body, collect a fee, and vanish. Families are left to discover the risks alone:
- The Verification Myth: Background checks rarely go beyond a basic Aadhaar scan. Written references are non-existent.
- The Ethics Gap: Without true employer oversight, families face theft, intoxication, and sudden attrition.
- The Invisible Home: You discover skipped meds or improper food days later, only when health declines.
The Sevaa Way
End-to-End Governance
We don’t just send them to your home; we manage their day-to-day execution.
- We vet our caregivers: Aadhaar verification with criminal checks and 2+ past client references.
- Give feedback on schedule adherence and quality, including the Care Owner’s fortnightly ratings.
- Where required, e.g. chronic/specialised care conditions (dementia, stroke, Alzheimer’s), we train caregivers and what to be cognizant of.
02
The "Trust & Pray" Medical Trap
Chronic care requires clinical discipline, but the home environment offers none. You are forced to rely on luck:
- The Therapist Uncertainty: Finding qualified physios is hard; ensuring they follow the doctor's plan is harder.
- Stagnant Plans: Care plans need to evolve. Without a cross-functional team reviewing data, 'stable' turns into 'declining.'
- No Structure: Caregivers lack medical awareness, leaving them unable to spot early warning signs.
The Sevaa Way
Clinical Structure at Home
We bring hospital-grade discipline home.
- You can assemble a cross-functional team to consult and set up a care plan.
- We enforce the care plan, log every therapy session and metric, and provide weekly reports for the care team to review.
- You can update care protocols as your parent improves.
03
You become a "Crisis Manager"
Distance turns you into exhausted coordinators. You spend your limited time playing doctor, nurse, and auditor:
- Coordination Chaos: You struggle to align the physio, the agency, and the doctor, who never speak to each other.
- The Noise: You deal with conflicting opinions from relatives without a 'single source of truth.'
- Emotional Burnout: You carry the guilt of not doing enough, wishing you could mobilize friends to help.
The Sevaa Way
One Shared Truth
We take the Coordinator role. You can sit back and manage!
- We align the family, doctors, and caregivers on one shared dashboard.
- We handle the logistics and even nudge the community when extra hands are needed.
- You can choose the level of updates or access provided to each member.
The Sevaa Promise
Where compassion meets accountability.
Our promise is simple: your parent feels cherished, and you stay informed. We honour that by following four uncompromising pillars.
Integrated care teams
Caregivers, clinicians, and family members collaborate on a single structured plan.
Proactive monitoring
Smart alerts flag deviations before they become emergencies, so families can act early.
Family-grade support
Dedicated care advisors help you design, adapt, and fine-tune plans without bureaucratic friction.
Why families choose us
What Makes Sevaa Different
We blend compassionate humans with living data. That means the warmth of a trusted caregiver, plus a modern command center that keeps everyone aligned.
Your family’s command center
Care Owner OS keeps schedules, milestones, and alerts in one view.
Every caregiver vetted and coached
Multistage verification, behavioural training, and monthly mentoring.
Share updates effortlessly
Invite siblings, doctors, or close friends to view curated updates.
Today at a glance
Morning vitals
Stable
Engagement
Art therapy + 20 min walk
Next check-in
4:30 PM physiotherapy
All synced to the Sevaa app in real-time.
Mission & Values
The mission that guides every visit
To restore dignity, agency, and calm to elder care by pairing compassionate humans with transparent technology.
Dignity first
Every ritual, routine, and conversation is rooted in respect.
Radical clarity
Families deserve proactive updates—not detective work.
Trusted partnerships
We co-create plans with doctors, therapists, and family councils.
Always accountable
Data-backed insights keep us honest, humble, and improving.